Terms of Service & Cancellation Policy

1. B2B Scope & Acceptance

These Terms of Service (“Terms”) govern access to and use of the MapToOwner platform (https://maptoowner.com), REST API (/api/v1), and Remote Model Context Protocol server (/api/mcp). MapToOwner is offered strictly to businesses, agencies, and commercial professionals (“Customer”). By creating an account or purchasing a plan, you confirm that you act in a professional B2B capacity and agree to these Terms.

2. Atomic Credit Ledger Rules (1 Unique Business = 1 Credit)

• Free Onboarding Allocation: Every newly registered workspace receives 300 free credits upon account creation (plan = 'free').
• 1 Credit = 1 Unique Enriched Business: When you launch a Google Maps search or domain batch, the maximum requested depth is temporarily reserved via our reserve_credits transaction. Upon completion, settle_job_credits charges strictly 1 credit per unique business delivered (or per successfully crawled URL in Domain Enrich).
• Zero-Cost Cross-City Deduplication & Auto-Refunds: Duplicate google_cid listings across multi-city campaigns cost 0 credits. Unused reserved credits—including when a SERP returns fewer results than the selected depth, or when a job encounters a timeout or upstream failure—are automatically refunded 100% to your workspace ledger.
• Monthly Plan Credits vs. Permanent Add-On Credits: Monthly subscription credits (plan_credits: 10,000 on Starter, 50,000 on Agency, 200,000 on Scale) are consumed first and reset to your plan's monthly quota on each paid billing cycle without rollover. One-time +10,000 Permanent Credit Add-On Packs (purchased_credits, available to active paid subscribers) never expire and remain intact in your account even if you later cancel or downgrade your recurring subscription.

3. Recurring Subscriptions, Renewal & 1-Click Cancellation

• Billing Cycles: Paid plans (Starter, Agency, Scale) are billed in advance via Stripe on either a Monthly or Annual (-20%) recurring cycle in USD, plus applicable taxes/VAT.
• 1-Click Self-Service Cancellation: You may cancel your subscription at any time in one click via the Manage in Stripe Portal button in /app/billing (or cancel immediately when deleting your account in /app/settings). There are zero lock-in fees or cancellation penalties.
• Refund Policy: Because live DataForSEO, crawler, and LLM compute costs are incurred in real time as credits are consumed, recurring subscription fees and consumed Add-On packs are non-refundable once the billing period begins, except where required by mandatory law or in the event of a verified duplicate billing error. Unfulfilled job reservations are always refunded automatically in credits.

4. Acceptable Use Policy (GDPR, CAN-SPAM & Anti-Abuse)

Customer agrees NOT to use MapToOwner or exported datasets to:

• Send unlawful bulk unsolicited communications (“spam”), deceptive headers, or outreach lacking a clear opt-out mechanism in violation of GDPR, the ePrivacy Directive, the US CAN-SPAM Act, TCPA, or CASL. Note: Italian certified mail addresses (PEC) are flagged separately and automatically excluded from our cold-email presets (such as Instantly / Smartlead) because PEC is reserved for official certified correspondence.
• Attempt Server-Side Request Forgery (SSRF), port scanning, credential stuffing, bypassing rate limits, or reverse-engineering platform security controls.
• Harass, stalk, dox, or unlawfully profile private consumers.

MapToOwner reserves the right to suspend API keys or accounts that materially violate this Acceptable Use Policy.

5. Warranties Disclaimer & Limitation of Liability

MapToOwner aggregates publicly published third-party corporate web and registry data “as is” with a strict Zero-Guessing AI policy (never inventing emails or owner names). Because public websites change continuously, we do not guarantee 100% completeness or uninterrupted third-party website availability. To the maximum extent permitted by applicable commercial law, MapToOwner's aggregate liability arising out of or relating to these Terms shall not exceed the total fees paid by Customer to MapToOwner during the twelve (12) months preceding the claim, and neither party shall be liable for indirect, consequential, or punitive damages.